388/6A, Wireless 3rd Street, Kabar Aye, Mayangone, Yangon, Myanmar

(+95) 09 253 688 883 ~884
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Three Star Hotel Requirement

Three Star Hotel Requirement "Reference: Canadian Standards For Hotel And Motel"

THREE STAR (***)

Three-star properties offer a higher level of service with additional features and facilities. The quality of the services and amenities are above average.

CRITERIA (MINIMUM REQUIREMENTS):

PUBLIC AREAS:

  • Paved outdoor parking area, lighted, direct access from car with loading area.
  • Furnished open lobby area.
  • Reservation phone line to be answered by an individual.
  • 24-hour reception desk accessible by phone 24 hours from inside and outside.
  • Secure deposit / storage area or device for safekeeping of guest articles.
  • Elevator required if four or more floors.
  • Beverage (non-alcoholic) accessible 24 hours (may be by vending machine, commissary, front desk, retail outlet, etc.)
  • Ice available in sealed bin ice dispenser OR by 100% of units with ice making capabilities.
  • Internet access available in the public area.
  • Bell service on request.
  • Cloakroom / storage area, no service attendant required.
  • Photocopy, fax, email, scan provided on the premises.
  • Basic convenience items for room guests (e.g. toothbrush, toothpaste, comb, etc.) available at reception desk or by vending.
  • Continental breakfast (beverages, pastries, fruit juice, hot or cold cereal, fresh or canned fruit) OR restaurant OR 100% full kitchen units.

 

GUEST ROOMS:

  • Daily housekeeping must be available.
  • Guest rooms clearly identified with a name or number on or by the entrance door.
  • Keyed self-locking door, plus additional locking device (such as deadbolt) and security device (such as security chain, swinging bar door guard) or peephole.
  • One approved and functional smoke detector per unit.
  • Connecting Room Doors: All connecting doors must be equipped with an effective keyed locking device to prevent opening from the other side.
  • Sliding Patio Doors: Each sliding door must be equipped with an effective locking device. A secondary security lock is required on all ground floor doors.
  • Windows: Each opening window in a ground floor unit must be equipped with an effective locking device.
  • Open closet with min. eight non-wire hangers, including two pant / skirt hangers. Shelf for linen / clothes.
  • Luggage rack / bench.
  • Iron and ironing board in 25% of rooms.
  • Laundry bag.
  • 24-hour laundry or guest washer and dryer on premises.
  • Guest directory in room (with cover and enhanced content or available electronically).
  • Lighting (covered with shade / globe) that lights the entry and bedroom area with light switch by entry.
  • Unit is well-illuminated.
  • Two chairs (one padded), dresser, table / desk workspace 0.5 m2 with appropriate lighting and an available power socket by workspace.
  • Waste basket.
  • 100% direct dial telephone.
  • Color-TV in an appropriate size for the room, with remote control and cable / satellite.
  • High-speed Internet access in the guest room (e.g. broadband, WLAN).
  • Wake up device – clock alarm / radio.
  • Fridge unit or mini-bar in 5% of the units.
  • Full length mirror.
  • Window coverage: room blackout in bedroom area.
  • Sufficient drinking utensils for room capacity.
  • Glass drinking utensils available.
  • Writing utensils and note pad.
  • Decorative items / pictures / prints.
  • Additional blanket available on request.
  • Additional pillow available on request.
  • 25% King / Queen beds with remainder Double beds or two Single beds.
  • Headboard, bedside table / tray, pillow, pillow protector & pillowcase, mattress, mattress cover pad.
  • Reading light next to bed.
  • Change of bed linen at least twice a week, plus daily change of bed linen on request.
  • Power outlet next to bed with at least one socket available.
  • One operable window or effective powered ventilation that introduces fresh air into the units.
  • In-room individual heating control (on / off – low / high).

 

BATHROOMS:

  • 100% private bathrooms.
  • Minimum of two complete sets of towels, consisting of, at least, one large bath towel, one hand towel, & one face cloth per guest.
  • Minimum of one new individual soap bar (or equivalent).
  • Adequate quantities of toilet tissue, in a suitable & convenient dispenser.
  • Wastebasket in the bathroom.
  • One bath mat and a non-skid device for the tub / shower.
  • Clothes hanging hook.
  • Mirror.
  • Approved vanity bulb lighting (covered with shade / globe).
  • GFI outlet at vanity (mirror) area.
  • Facial tissue.
  • Hairdryer.
  • Amenities package (min. three items including shampoo and soap bar over 1 oz. or equivalent).
  • Shelf for toiletries.
  • Towel handling facility.
  • Ventilation (window / vent / powered exhaust fan).
  • Bathroom floors constructed of impervious material & well sealed along the bathtub / shower / toilet & walls. No carpet in the bathroom.
  • Bathtub or shower to be four-piece or enhanced three-piece

 

QUALITY SCORE:

The average quality score will be calculated for each of the three sections:

  • Exterior / interior, public areas, elevators, food & beverage outlets.
  • Guest rooms and hallways.
  • Bathrooms.

If the average quality scores are between 3.0 and 3.49, the property will receive a 3 Star rating. If the average quality scores for all three sections are above 3.50, the property will receive a 3+ Star rating.

“Reference: Canadian Standards For Hotel And Motel”

 

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